Design preview · Email · light dialect

MystFlo email templates — 28 letters

Email is the light dialect of Brand System V3 — same mark and Thread as the black surfaces, paper instead of #000 because the inbox is not a MystFlo surface. Tabs below are the same reading chrome as Brain. The letters stay paper.

paper #f6f5f2 520px column one bronze CTA lantern-ink pill
SizePortrait scrolls 375 · sideways is a slide deckNotes

mystflo-assistant-activated

Inbox Concierge is live

MystFlo

 Assistant update

Inbox Concierge is live.

Hi Peyton — your assistant is running. It runs on its own and notifies you if anything needs your attention.

What's next
Head to Pulse to see your first runs as they come in.
View in Pulse

Questions? Reply to this email.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-assistant-auto-paused

Inbox Concierge was paused due to an error

MystFlo

 Action needed

Inbox Concierge paused.

Hi Peyton — your assistant hit a snag and paused automatically to prevent any further issues.

What happened
Google Sheets returned 403 on the Bookings tab.
What to do
Reconnect Google in Connects, then resume from Pulse.
Review and resume

No charges while it's paused.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

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mystflo-assistant-error

Action needed: Inbox Concierge encountered an error

MystFlo

 Action needed

Inbox Concierge ran into a problem.

Hi Peyton — something broke on this run. It's still active — only the failed run was affected.

What happened
Google Sheets returned 403 on the Bookings tab.
What to do
Check the run details in Pulse.
Fix now

Need help? Reply to this email.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-assistant-error-resolved

Good news — Inbox Concierge is back up

MystFlo

 Resolved

Inbox Concierge is running again.

Hi Peyton — that error is fixed. Your assistant is back up and handling runs normally.

No action needed on your end.

View in Pulse

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

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mystflo-escalation-needed

Customer needs your help

MystFlo

 Action needed

A customer needs you.

Hi Peyton — your assistant escalated a conversation. This customer is asking to speak with a person.

"Can I move my booking to next Saturday?"
Why escalated
Customer asked for a human.
Respond now

Respond quickly — customers escalate when they need a human. This is a trust moment.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-payment-failed

Action needed: payment failed

MystFlo

 Action needed

Payment failed.

Hi Peyton — we couldn't process your payment of $24.00. This happens — usually a card expiry or bank hold.

What to do
Update your payment method and we'll retry automatically. Takes 30 seconds.
Update payment

Your assistants will keep running while you fix this. We'll pause them only if the payment fails repeatedly.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-payment-dispute-opened

A dispute was opened on your account — action needed

MystFlo

 Action needed

A dispute was opened.

Hi Peyton — your card issuer disputed $48.00. Your assistants are paused while we sort this out.

What happens now
You have 7 days to respond. If you don't, the amount is refunded and the dispute closes against you.
Reason given
Product not received

If this was you (e.g., you didn't recognize the charge), reply to this email and we'll walk through it together.

Review in billing

Questions? Reply to this email.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-card-expiring

Visa ····4242 expires in 14 days

MystFlo

 Billing

Your card is expiring.

Hi Peyton — Visa ····4242 expires in 14 days (09/2026). Update it before then so your assistants don't stop running.

Two minutes, one card update
Add a new card or update the existing one. We'll switch over automatically when the old one expires.
Update card

Questions? Reply to this email.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-wallet-topup-receipt

You added $50.00 to your wallet

MystFlo

 Receipt

Money's in.

Hi Peyton — you added $50.00 to your wallet. Your assistants and AI draw from this balance as they run.

Wallet balance $62.40
Paid with Visa ····4242

Start handing work to your assistants. That's what this is for.

View your wallet

Questions? Reply to this email.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-wallet-low-balance

Your wallet is running low — $8.40 left

MystFlo

 Billing

Wallet running low.

Hi Peyton — you've got $8.40 left in your wallet. Top up so your assistants don't pause mid-task.

If it runs dry, your assistants pause until you add money — nothing's lost, they pick right back up.

Add funds

Never expires · refundable anytime — it's your money.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-wallet-empty-paused

Wallet empty — your assistants are paused

MystFlo

 Billing

Wallet empty. Assistants paused.

Hi Peyton — your wallet is empty, so your assistants paused. They'll pick back up the moment you add money — anything they were mid-way through resumes where it left off.

Add funds to pick back up

Nothing was charged to your card — the wallet just ran dry.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-wallet-refund-confirmed

$50.00 refunded to your card

MystFlo

Receipt

Refund on its way.

Hi Peyton — we've refunded $50.00 to Visa ····4242. It usually lands in 5–10 business days, depending on your bank.

The honest detail
We held back $1.80 — the card-network fee we're charged to move the money and can't recover. Everything else is on its way back. Your wallet balance is now $0.00.

Auto top-up is switched off. Whenever you want to come back, just add money and your assistants pick right up.

Back to billing

Questions? Reply to this email.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-wallet-autorecharge-success

We topped up $50.00 automatically

MystFlo

 Receipt

Topped up automatically.

Hi Peyton — your wallet ran low, so auto top-up added $50.00 to keep your assistants running without a pause. You set this up — just a heads-up that it fired.

Wallet balance $62.40
Charged to Visa ····4242

Want to change the amount or turn it off? It's all in Billing.

Manage auto top-up

Never expires · refundable anytime — it's your money.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-wallet-autorecharge-failed

Your auto top-up couldn't go through

MystFlo

 Action needed

Auto top-up didn't go through.

Hi Peyton — we tried to top up your wallet automatically, but Visa ····4242 was declined — usually a card expiry or a bank hold.

What to do
Add funds manually, or update your card, so your assistants don't pause when the wallet runs dry.

We won't keep retrying — so this is the one nudge, not a loop.

Add funds

Need a hand? Reply to this email.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-connection-expiring

Action needed: your Google connection is expiring

MystFlo

 Action needed

Google needs to be reconnected.

Hi Peyton — your Google connection expires within 7 days. Any assistants using it will stop working once it does.

What to do
Reconnect Google in Connects. It takes under a minute — just re-authorise the app.
Reconnect Google

Your assistants will keep running until the connection expires.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-schema-mismatch-paused

Your assistant can't read your spreadsheet — quick fix needed

MystFlo

 Action needed

Inbox Concierge paused.

Hi Peyton — your assistant can't read your Google Sheet. Some columns it needs are missing from the Bookings tab.

Missing columns
check_in, guest_email
What the tab should have
name, check_in, check_out, guest_email

Add those columns back to the Bookings tab — exact names matter. Column order doesn't. Then reopen your assistant and click resume.

Review schema

No charges while it's paused.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-connection-revoked

Google disconnected — reconnect to resume

MystFlo

 Action needed

Google disconnected.

Hi Peyton — we lost access to your Google account. Usually this means the password changed, the token was revoked, or access was removed from your side.

Assistants using this are paused
They'll resume as soon as you reconnect. No data is lost.
Reconnect Google

Questions? Reply to this email.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-schema-mismatch-resumed

Inbox Concierge is reading your sheet again

MystFlo

 Resolved

Inbox Concierge is running again.

Hi Peyton — your sheet headers look right. The assistant is back to reading and writing normally.

No action needed.

View in Pulse

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-connection-reconnected

Google is reconnected — Inbox Concierge is back

MystFlo

 Resolved

Google is reconnected.

Hi Peyton — Inbox Concierge is back online. No data was lost while it was paused.

No action needed.

View in Pulse

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-whatsapp-policy-action

Your WhatsApp number needs attention

MystFlo

 Action needed

WhatsApp flagged your number.

Hi Peyton — Meta is watching +1 555 010 1840 closely. If quality keeps dropping, they'll rate-limit you or suspend the number.

Quality rating YELLOW
Why this happened
Meta flagged a utility template.
1 Open Meta Business Manager and check the number health page.
2 Pause any broadcast / outbound sends until quality recovers.
3 Reply only to opted-in contacts for the next 24 hours.
4 Remove anyone who blocked or reported the number from future sends.
Open Business Manager

Read the troubleshooting guide →

A suspended number is hard to recover — act today.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-email-deliverability-paused

Your assistant's emails are bouncing — let's fix that

MystFlo

 Action needed

Inbox Concierge paused.

Hi Peyton — too many emails are bouncing. We paused Inbox Concierge to protect your sender reputation — if bounces keep climbing, mail providers will send future emails straight to spam.

Bounce rate 3.1%
Bounces 18
1 Remove typos and old addresses from your list.
2 Stop sending to people who haven't opted in.
3 Warm up new domains — don't blast a cold list.
4 Run your list through a validator before the next send.
Contact support

Read the deliverability guide →

No charges while it's paused.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-whatsapp-policy-resolved

WhatsApp quality recovered for +1 555 010 1840

MystFlo

 Resolved

+1 555 010 1840 is healthy again.

Hi Peyton — Meta restored your quality rating to YELLOW. You're back to normal send limits.

Keep replies opt-in only and you'll stay clear of another flag.

View in Pulse

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-email-deliverability-resumed

Inbox Concierge is sending email again

MystFlo

 Resolved

Inbox Concierge is sending again.

Hi Peyton — bounce rate dropped back to a healthy level. Email sending is resumed.

No action needed — keep your contact list clean and you'll avoid future pauses.

View in Pulse

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-wa-template-approved-pending

Template approved — one more step

MystFlo

 Assistant update

Template approved.

Hi Peyton — Meta approved your WhatsApp template "booking_confirmed". Almost there — your assistant needs one more thing before it can go live.

What to do
Finish the remaining Connect step, then send a test.
Finish setup in Pulse

Need help? Message us on WhatsApp.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-wa-template-rejected

Template not approved — here's how to fix it

MystFlo

 Action needed

Template not approved.

Hi Peyton — Meta didn't approve your WhatsApp template "booking_confirmed". This happens — and it's fixable.

What Meta said
Promotional language in a utility template.
Common fixes
Drop the sale line. Keep the message under 1,024 characters.

Edit the template, resubmit, and Meta will re-review it — usually within 24 hours.

Review in Pulse

Need a hand? Message us on WhatsApp.

— Peyton, MystFlo

MystFlo

You're getting this because you have an active assistant on MystFlo.

Unsubscribe  ·  Manage preferences

mystflo-welcome

Welcome to MystFlo — let's get you set up

MystFlo

Welcome

You're in.

Hi Peyton — welcome to MystFlo. Assistants that do the work. A Brain that makes them yours — teach it once, and every assistant sounds like you. They run 24/7, no management required.

1 Pick an assistant that fits
2 Activate it — connect apps and teach the Brain along the way
3 Watch the first run on Pulse
Browse assistants

We'll only email you about things that matter. No noise.

— Peyton, MystFlo

MystFlo

You're getting this because you just created a MystFlo account.

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mystflo-private-beta-invite

Private beta — I picked you personally

MystFlo

Private beta

I picked you.

Hi Peyton — I picked you because the way you run your operation is exactly what I built this for. How you use it shapes what ships next.

Start here, not the site. MystFlo is private beta, so the platform needs to see this accepted invite before it lets you in. Click Accept, then head to Brain and Assistants in the left rail.

Once you accept

1
Accept
This button. Not the site.
2
Brain
How you run. Every assistant reads it.
3
Assistants
Pick one job. Let it take over.

In the platform — left rail

MystFlo
Assistants
Brain
Pulse
Team
Connects

Brain and Assistants are marked. Pulse and the rest wait.

Three assistants to try

On-Brand SupportBookingLaunch Kit

customer replies, your voice  ·  retreat and workshop intake  ·  launch prep, done

Or start in Brain

Reputation searchBusiness infoMissing gapsFAQ generationBrand voiceBrand styleProduct listings

Accept today if you can — this link is good for a day.

Accept your invite

Questions? Reply here — I read it all.

— Peyton, MystFlo

MystFlo

You're getting this because Peyton invited you to the MystFlo private beta.

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mystflo-developer-support

[Support] Peyton — Inbox Concierge

Internal support shell — not founder mail. Kept as-is.

[MystFlo Support Request]

17 Aug 2026, 09:41 UTC

User Peyton <peyton@mystflo.com>
User ID usr_preview_01
Assistant Inbox Concierge
Assistant ID asst_preview_01

Message

The Bookings tab 403s after I reconnect Google.

Reply to Peyton